Thursday, August 9, 2012

Effective Listening

Effective listening means:
Hearing the words.
Understanding the message.
Putting it into action.

Before you decide whether to accept or reject an idea, before you argue, before you make statements, before you decry – first make sure you're being objective. Otherwise, you're expressing an emotional prejudice – not an intelligent opinion.

From: Ms. Cristina San Pedro's Post

No comments: